This is the rate used when cash currency is bought or sold at a bank branch or cash desk.
This is the rate used for a non-cash currency exchange in the bank’s app or online banking service, usually between accounts or cards in different currencies. For example, a customer may pay from a hryvnia account and receive US dollars in a dollar account.
This is the rate a bank applies when the transaction currency differs from the card account currency. For example, when a purchase in US dollars is paid with a hryvnia card, the bank converts the amount using its card conversion rules.
A card conversion rate is generally used for card purchases and cash withdrawals. An online exchange rate is used when a customer deliberately buys or sells currency between accounts in online banking.
Visa or Mastercard may perform part of the conversion when a payment is made in a currency not directly supported by the issuing bank. The bank may then apply its own rate or fee when converting the settlement amount into the card account currency. The exact conversion path depends on the bank, card network and transaction currency.