In Ukraine, 87% of heating utility facilities and enterprises are already operating. At the same time, the government allows for additional measures regarding the accrual of heating charges if, as a result of Russian attacks, there are prolonged interruptions in heat supply that cannot be quickly resolved.

Prime Minister Serhiy Koretsky said this on November 13 during the question hour to the government in the Verkhovna Rada.

According to the head of government, the majority of heat supply facilities are already operating, and delays in starting heating in certain regions have specific reasons.

Koretsky explained that local authorities postponed the start of the heating season until temperature conditions requiring heat supply were reached. At some facilities, startup is delayed due to repair work or security considerations, particularly to avoid attracting the attention of the Russian military.

Currently, filling of heating systems is ongoing. The Prime Minister assured that after the necessary work is completed, all consumers will receive heating. At the same time, the 87% indicator refers to the operation of heat supply facilities, not the share of residential buildings that are already receiving heat.

Separately, Koretsky commented on the issue of payment for utility services that are actually not provided due to infrastructure damage. According to him, the government is considering the possibility of not accruing payments as a reserve measure in case of serious destruction and prolonged restoration of heat supply.

"If destruction actually occurs, if we cannot quickly restore, then we will possibly resort to such measures", - noted the Prime Minister.

At the same time, he emphasized that after the start of the heating season, cases of destruction that hinder heat supply are still isolated. Therefore, according to Koretsky, it is premature to talk about applying additional measures at this time.

At the same time, a mechanism for recalculating charges for actually unprovided utility services is already in place in Ukraine. As early as January 30, 2026, the Cabinet of Ministers adopted a decision obliging providers to automatically recalculate the cost of heat and water supply in certain cases of service absence, particularly due to the consequences of shelling or accidents.

According to this procedure, providers must record periods of non-provision of services, and the results of the recalculation must be reflected in subsequent bills without additional requests from consumers.

During his speech, Koretsky did not specify whether this refers to the introduction of a new mechanism beyond the existing recalculation rules. The government has not announced a separate decision on additional changes in heating charge accrual.

Based on materials from: session of the Verkhovna Rada of Ukraine, Cabinet of Ministers of Ukraine